Our normal business hours are Monday through Friday 9:00 a.m. to 5:00 p.m. CST. Office Hours to see a complete listing our hours and locations. You may contact us by phone at:
General Fax 402-399-0129
ETC (VOICE RESPONSE) 402-399-9099
Debit Card Lost or Stolen 800-472-3272
Credit Card Lost or Stolen 800-808-7230
If you would like to apply for a loan you may apply online or call 402-399-9001 and speak to one of our loan officers.
To change your address, report a lost or stolen credit card, request a wire transfer or update other information, click here to complete one of our Member Service Forms.
Mail correspondence should be sent to:
3001 S 82nd Ave
Omaha, NE 68124
For all other requests, or for general inquiries, please use the secure form below. A member of our staff will contact you regarding your request.